For Immediate Release GATEWAY MARKS ITS CANADIAN DEBUT WITH COMPREHENSIVE
PRODUCT, SERVICE AND SUPPORT FOR CANADIAN BUSINESSES
Customer satisfaction leader enters
the Canadian market, leveraging its heritage and expertise to deliver
leading technology solutions to Canadian business, Government and education customers
Toronto, ON – Nov. 3, 1999 – In
a move that will expand computing choices for Canadian businesses, Gateway Inc. (NYSE:
GTW), today enters the Canadian computer market with a comprehensive product, service and
support offering for business. The launch will give Canadian businesses access to
Gateway’s full complement of award-winning business computers, backed by world-class
bilingual service and support nationwide.
Gateway enters the Canadian computing
market with a comprehensive business model designed to meet the needs of Canadian
business, government and education customers. With the establishment of Gateway Canada,
Inc., a subsidiary of Gateway 2000 International, the company will continue its rich
customer-centric heritage to deliver the best value and performance choices to meet
business computing needs.
Gateway Business in Canada will leverage
established Canadian channel players to address sales and support requirements for
businesses. Gateway has formed an alliance with Keating Technologies to manage marketplace
operations including sales, marketing and client care services. It is also teaming with
channel partners GE Capital IT Solutions, Insight and Supercom to meet the sales and
service requirements of Canadian business, government and education customers.
"Today’s competitive environment,
coupled with customers’ evolving business requirements makes this the ideal time for
Gateway to enter the Canadian market," said Van M. Andrews, senior vice president,
Gateway Business and president, Gateway Canada. The channel plays a major role in Canada,
conducting the majority of sales through business in the country. By leveraging the
strengths of our built-to-order model and the sales expertise of key resellers throughout
Canada, we are poised to deliver a unique customer-centric model that gives Canadian
businesses the best of both worlds when purchasing a Gateway™ computer system."
Canadian businesses can now experience
first-hand Gateway quality, value and customer satisfaction that customers in the United
States, Europe and the Asia Pacific region have enjoyed. In the United States Gateway has
garnered more than 300 individual product awards and enjoys high brand loyalty.
"In the United States, Gateway is
currently the third largest computer manufacturer," commented George Bulat, manager
PC Research, International Data Corporation (Canada) Ltd. "Despite increased
consolidation, the company’s value position and recognizable brand name also bodes
well within the Canadian marketplace."
About Gateway
Gateway (NYSE: GTW), a Fortune 250
company founded in 1985, focuses on building lifelong relationships with consumers and
businesses through complete technology personalization. Gateway ranked number one in U.S.
consumer PC revenue in the second quarter of 19991 and was rated among the top
ten best corporate reputations in America according to a survey conducted in the fall of
1999 by The Wall Street Journal and Harris Interactive, Inc. Gateway employees worldwide
serve clients with services and built-to-order computers that consistently win top awards
from leading industry publications. Gateway had total global revenue of $7.5 billion in
1998 and shipped 3.54 million systems.
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1. According to GartnerGroup/Dataquest US
PC Quarterly statistics.
Gateway and the stylized Gateway logo are
trademarks of Gateway, Inc. All other brands and product names are the property of their
respective owners.
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