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Lorex Technology Inc. ("LOX") [TSX: LOX] is a leading video security solutions developer, manufacturer and marketer whose consistent record of profitable growth ranks it among Deloitte's North American "Technology Fast 500". Lorex's analog and digital wired and wireless product lines are distributed via security distributors like ADI in the commercial market (DIGIMERGE brand), and by mass-market retail partners including Costco, BJ's Warehouse Club, Kmart, Lowe's Home Improvement Warehouse, Radio Shack, and Sam's Club (SYLVANIA, LOREX, HOME SENTINEL brands) and Home Depot (ADT brand).

Technical Support

The Technical Support and Customer Service departments can be contacted via phone, fax, or email. All warranty replacement requests must be facilitated through the Technical Support department.

Technical Support

Hours: 8:00am - 11:00pm
Eastern Standard Time
Monday - Friday

12:00pm - 6:00pm
Eastern Standard Time
Saturday and Sunday


Phone: 1-888-425-6739
Email: support@lorexcorp.com