Category Archives: 2001

Keating Technologies selected by Comtrend Corporation to provide end-to-end customer support solutions

New Victory For Keating Technologies Further Solidifies Its Lead In Providing Premium Customer Support Solutions

Irvine, CA/ Toronto, ON – Keating Technologies Inc., Canada’ s leading branch outsourcing service to the high-technology industry, has been selected by Comtrend Corporation, a primary provider of total solution services in telecommunications and data communications, to provide pre- and post-sales technical support and customer service for Comtrend’s North American customers.”Providing reliable technical support is crucial in our business – and that’s why we selected Keating Technologies. Keating’s fundamental operating philosophies and their recognition of the customer being paramount, closely mirrors our principles,” said Andrew Morton, General Manager, North America, Comtrend Corporation. “With significant experience in providing customer support management solutions for industry-leading players, we selected Keating based on its ability to support our expanding customer base nationwide. As partners, we will continue to provide our customers the very best products and customer service in the industry.”The relationship between the two companies establishes Keating as Comtrend’s primary North American customer support outsourcing partner. As part of this relationship, Keating provides call center services including technical support and customer care, as well as warranty logistics services. A key element of this relationship is Keating’s customer support contact center, able to provide a wide range of technical and customer service solutions, reachable toll-free (1-877-COMTREND) from anywhere in North America as well as by e-mail (support@comtrendcorp.com).

“In servicing Comtrend, we recognize the importance of delivering premium customer support solutions to their client base, driving high customer satisfaction and retention,” said Bill Keating, Vice President, Technical and Operations, Keating Technologies Inc.”Our existing multi-client training program allows us to easily scale our service offerings as the demand increases and the market for this technology grows. Our flexible, customer-focused solutions ensure we deliver complete customer satisfaction and world-class support services to Comtrend’s rapidly growing North American customer base.” With a customer support team fluent in English, French and Spanish, Keating Technologies handles more than 200,000 support calls annually as well as over 80,000 warranty service shipments.

Currently Keating Technologies successfully provides outsourced customer support services to leading organizations like 3Com, Apollo, Gateway, Norton-Lambert, Palm, and Visioneer. Keating Technologies offers an integrated service strategy with a unique combination of customer intimacy, product knowledge and operational excellence. Their services focus on accelerated speed to market, operational cost-efficiencies, proven service and sales strategies, measurable marketing initiatives and return on investment.

About Comtrend Corporation 
Established in 1990, Comtrend Corporation is a global manufacturer and provider of industry leading Telecommunications equipment. Comtrend designs, manufactures, and markets telecom and datacom equipment for both the Central Office and Customer Premise. Comtrend’s key products include: DSL Routers and Modems, POTS Splitters/Filters, Multiplexers, MTU DSLAMS, T1/E1 equipment and Channel Banks. In addition to OEM manufacturing, Comtrend markets its own brand through its offices in North America, Europe, China and Taiwan. For more information regarding Comtrend Corporation, visit the Company’s web site at www.commtrend.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the hightechnology industry, Keating has a staff of more than 100 and provides Total Market Management® services including sales, marketing and customer support through its offices in Vancouver, London, Markham, Montreal, and Ottawa. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, StorCase Technology, USRobotics, Visioneer, Visiontek and provides customer service and support on behalf of 3Com and Palm. More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.

Launched VisionTek – VisionTek consumer product line now available in Canada

Gurnee, IL – VisionTek, the largest manufacturer of 3D graphics accelerators and memory in North America, today announced the launch of its retail product line into the Canadian market through an exclusive partnership with Keating Technologies Inc.

VisionTek has already earned tremendous success in the United States — taking its line of NVIDIA-based graphics accelerators from the Tier 1 OEM PC space and successfully expanding into the highly competitive retail space. With its first-to-market, #1 selling Geforce3™, VisionTek has won major awards like PCWorld’s Top Ten Graphics Cards, MaximumPC’s Kick Ass award and Computer Gaming World’s Editor’s Choice. VisionTek now has the second best selling line of graphics cards in the world.

“Visiontek’s products present a significant set of technological advances in a compelling retail offering for Canadian consumers”, said Larry Keating, president and chief executive officer of Keating Technologies Inc. “I am confident that our value added services will accelerate Visiontek’s success in Canada and ensure our retail partners and consumers consummate satisfaction with these outstanding products.”

Ingram Micro, Canada’s largest computer distributor is providing VisionTek graphics accelerators to retailers in Canada including Electronics Boutique and Future Shop.

“Since Future Shop’s introduction of VisionTek’s GeForce3™-based graphics accelerator cards to our customers, we have been pleasantly surprised by how quickly they are moving off of store shelves,” said Eldin Kajevic, Future Shop’s product manager. “The initial launch of the product line was an instant success, as demand for VisionTek’s product well exceeded our sales expectations.”

“The overwhelming response to VisionTek’s entry into the U.S. retail market has led us to extend our consumer product line into Canada,” said John C. Gunn, VisionTek’s general manager, consumer products division. “Our plans are to continue to design and introduce new products like VisionTek’s award-winning graphics accelerator, featuring the GeForce3™ chip as well as expand into other markets where demand for the VisionTek brand is high,” he added.

VisionTek offers NVIDIA®-based graphics solutions for all levels of consumers at multiple price points. VisionTek manufactures all of its products at a 70,000 square foot facility thirty miles north of Chicago, Illinois. VisionTek’s time-to-market advantages as a U.S.-based company, combined with its high-volume manufacturing capabilities enables the company to deliver new technologies to North American retail channels ahead of its competitors. The company sees its location and speed to market as key advantages in the PC peripheral category as product life cycles continue to compress.

About Visiontek
Founded in 1988, Visiontek is the largest manufacturer of 3D graphics accelerators and memory in North America. Visiontek is also a leading technology design and manufacturing services (TDMS) provider specializing in the personal computer, telecommunications, industrial and medical markets. The company’s consumer products include PC graphics cards and memory, compact flash and IEEE 1394 technology. Visiontek’s PC OEM customers include Apple, Compaq, Gateway, IBM, and Micron; its retailers include Best Buy, CompUSA, Electronics Boutique, and Gamestop. Visiontek is ISO 9001 certified. For more information, please call 800-726-9695, or visit www.visiontek.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management® services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, StorCase Technology, USRobotics, Visioneer, VisionTek and provides customer service and support on behalf of 3Com and Palm Inc.

Visiontek consumer product line now available in Canada

Gurnee, IL – VisionTek, the largest manufacturer of 3D graphics accelerators and memory in North America, today announced the launch of its retail product line into the Canadian market through an exclusive partnership with Keating Technologies Inc.

VisionTek has already earned tremendous success in the United States — taking its line of NVIDIA-based graphics accelerators from the Tier 1 OEM PC space and successfully expanding into the highly competitive retail space. With its first-to-market, #1 selling Geforce3™, VisionTek has won major awards like PCWorld’s Top Ten Graphics Cards, MaximumPC’s Kick Ass award and Computer Gaming World’s Editor’s Choice. VisionTek now has the second best selling line of graphics cards in the world.

“Visiontek’s products present a significant set of technological advances in a compelling retail offering for Canadian consumers”, said Larry Keating, president and chief executive officer of Keating Technologies Inc. “I am confident that our value added services will accelerate Visiontek’s success in Canada and ensure our retail partners and consumers consummate satisfaction with these outstanding products.”

Ingram Micro, Canada’s largest computer distributor is providing VisionTek graphics accelerators to retailers in Canada including Electronics Boutique and Future Shop.

“Since Future Shop’s introduction of VisionTek’s GeForce3™-based graphics accelerator cards to our customers, we have been pleasantly surprised by how quickly they are moving off of store shelves,” said Eldin Kajevic, Future Shop’s product manager. “The initial launch of the product line was an instant success, as demand for VisionTek’s product well exceeded our sales expectations.”

“The overwhelming response to VisionTek’s entry into the U.S. retail market has led us to extend our consumer product line into Canada,” said John C. Gunn, VisionTek’s general manager, consumer products division. “Our plans are to continue to design and introduce new products like VisionTek’s award-winning graphics accelerator, featuring the GeForce3™ chip as well as expand into other markets where demand for the VisionTek brand is high,” he added.

VisionTek offers NVIDIA®-based graphics solutions for all levels of consumers at multiple price points. VisionTek manufactures all of its products at a 70,000 square foot facility thirty miles north of Chicago, Illinois. VisionTek’s time-to-market advantages as a U.S.-based company, combined with its high-volume manufacturing capabilities enables the company to deliver new technologies to North American retail channels ahead of its competitors. The company sees its location and speed to market as key advantages in the PC peripheral category as product life cycles continue to compress.

About Visiontek
Founded in 1988, Visiontek is the largest manufacturer of 3D graphics accelerators and memory in North America. Visiontek is also a leading technology design and manufacturing services (TDMS) provider specializing in the personal computer, telecommunications, industrial and medical markets. The company’s consumer products include PC graphics cards and memory, compact flash and IEEE 1394 technology. Visiontek’s PC OEM customers include Apple, Compaq, Gateway, IBM, and Micron; its retailers include Best Buy, CompUSA, Electronics Boutique, and Gamestop. Visiontek is ISO 9001 certified. For more information, please call 800-726-9695, or visit www.visiontek.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management® services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, StorCase Technology, USRobotics, Visioneer, VisionTek and provides customer service and support on behalf of 3Com and Palm Inc.

Keating Technologies and Total Market Management are trademarks of Keating Technologies Inc. All other trademarks are the property of their respective owners and are hereby acknowledged.

StorCase Technology expands Canadian market coverage through agreement with Keating Technologies

Leading manufacturer of data storage enclosure solutions signs branch outsource solution for Canada.

Markham, ON – Keating Technologies announced today a branch outsourcing agreement with StorCase™ Technology, Inc., a leading worldwide manufacturer of data storage enclosure solutions.

“This partnership will provide our customers with convenient in-country sales, marketing and support services. Keating’s expertise will help us accelerate our growth plans within the Canadian territory.” – Deborah Hartson, Director of Sales and Marketing for StorCase.

StorCase Technology, a Kingston Technology Company, manufactures plug-and-play, fixed and removable storage enclosure solutions. By integrating drives, StorCase’s value-add resellers provide the entertainment, telecommunications, back office and government sectors with solutions that accommodate the simplest desktop applications to the most complex RAID, SAN and NAS storage implementations. StorCase products include the Data Express ®, Data Silo ®, Data Stacker®, InfoStation™ and Rhino®JR enclosures.

“StorCase’s quality products and services offer tremendous value to Canadian VARs and their customers” says Larry J. Keating, President and Chief Executive Officer of Keating Technologies. “StorCase’s outstanding seven-year warranty and 24×7 technical support compliments an impressive product line and ability to penetrate major end-users such as NASA and the Canadian Government.”

About StorCase Technology
In 1989, Kingston Technology launched a unique line of removable storage products for its customers. With the philosophy that quality products and close customer relationships inspire loyalty, Kingston’s Storage Product Division (SPD) quickly earned the respect of storage customers worldwide. Developing quality products was always a Kingston trademark, and their storage products were no exception. Data Express®, Data Silo®, Data Stacker®, InfoStation™ and Rhino®JR enclosures continue to be rugged, reliable and provide excellent performance. Now, as StorCase Technology, Inc., the company provides the same quality products, the same rigorous 100 percent testing requirement and the longest and most flexible warranties in the industry. For specific information on StorCase products, please call (800) 435-0642. For current product information, please visit www.storcase.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management™ services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, Princeton Graphic Systems, Visioneer and Xircom and provides customer service and support on behalf of 3Com and Palm Inc. More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.

Representation agreement with StorCase Technology

StorCase Technology Expands Canadian Market Coverage Through Agreement with Keating Technologies Inc.

Markham, ON – Keating Technologies announced today a branch outsourcing agreement with StorCase™ Technology, Inc., a leading worldwide manufacturer of data storage enclosure solutions.

“This partnership will provide our customers with convenient in-country sales, marketing and support services. Keating’s expertise will help us accelerate our growth plans within the Canadian territory.” – Deborah Hartson, Director of Sales and Marketing for StorCase.

StorCase Technology, a Kingston Technology Company, manufactures plug-and-play, fixed and removable storage enclosure solutions. By integrating drives, StorCase’s value-add resellers provide the entertainment, telecommunications, back office and government sectors with solutions that accommodate the simplest desktop applications to the most complex RAID, SAN and NAS storage implementations. StorCase products include the Data Express ®, Data Silo ®, Data Stacker®, InfoStation™ and Rhino®JR enclosures.

“StorCase’s quality products and services offer tremendous value to Canadian VARs and their customers” says Larry J. Keating, President and Chief Executive Officer of Keating Technologies. “StorCase’s outstanding seven-year warranty and 24×7 technical support compliments an impressive product line and ability to penetrate major end-users such as NASA and the Canadian Government.”

About StorCase Technology
In 1989, Kingston Technology launched a unique line of removable storage products for its customers. With the philosophy that quality products and close customer relationships inspire loyalty, Kingston’s Storage Product Division (SPD) quickly earned the respect of storage customers worldwide. Developing quality products was always a Kingston trademark, and their storage products were no exception. Data Express®, Data Silo®, Data Stacker®, InfoStation™ and Rhino®JR enclosures continue to be rugged, reliable and provide excellent performance. Now, as StorCase Technology, Inc., the company provides the same quality products, the same rigorous 100 percent testing requirement and the longest and most flexible warranties in the industry. For specific information on StorCase products, please call (800) 435-0642. For current product information, please visit www.storcase.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management™ services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, Princeton Graphic Systems, Visioneer and Xircom and provides customer service and support on behalf of 3Com and Palm Inc. More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.

USRobotics selects Keating Technologies for Canadian sales and marketing

Markham, ON – Keating Technologies today announced an agreement with USRobotics, provider of the world’s No. 1 selling modem brand, to deliver sales and marketing services for its analog modem and new high-speed Internet access products in Canada.

“Keating’s proven track record in maximizing operational efficiencies and expanding distribution fits well with our go-to-market strategy,” said Brock Evans, director, USRobotics, Canada.

“With its considerable USRobotics’ sales and service history, we are confident Keating Technologies can provide extensive coverage for our current technologies while developing the market for our newest products in broadband access and wireless networking for homes and small businesses.”

Acquired by 3Com in 1997, last fall USRobotics reemerged as an independent company. With its strong brand, No. 1 market share position, and highly skilled team base, USRobotics is extending its analog modem leadership to the emerging markets of cable and DSL modems, wireless networking products and Internet devices.

“We are looking forward to again providing sales and marketing services to this industry leader,” says Larry J. Keating, president and chief executive officer of Keating Technologies. “USRobotics products continue to provide exceptional value to Canadian consumers, and their plan for marketing emerging Internet access products is something Keating is anxious to put into action.”

About USRobotics
USRobotics is the world’s leading modem provider, bringing the Internet into millions of homes and businesses around the world. For three decades, USRobotics has been at the forefront of modem technology. USRobotics has reemerged as an independent company and will continue its tradition of making the most reliable, easy-to-use and innovative Internet access solutions available. All USRobotics resources – from engineering to customer support – are dedicated to fulfilling that commitment. USRobotics is a privately held company headquartered in Schaumburg, Ill. with an Emerging Business Unit based in Irvine, Calif. For further information regarding the company and its products, please visit the Web site at www.usr.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management™ services including sales, marketing and customer support through offices in Vancouver, Markham, and Montreal. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton Lambert, Princeton Graphics Systems, USRobotics, Visioneer, Xircom, Zebra Technologies and provides customer service and support on behalf of 3Com and Palm Canada Inc.More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.

Signed USRobotics (Canada) Corporation

USRobotics Selects Keating Technologies for Canadian Sales and Marketing

Markham, ON – Keating Technologies today announced an agreement with USRobotics, provider of the world’s No. 1 selling modem brand, to deliver sales and marketing services for its analog modem and new high-speed Internet access products in Canada.

“Keating’s proven track record in maximizing operational efficiencies and expanding distribution fits well with our go-to-market strategy,” said Brock Evans, director, USRobotics, Canada.

“With its considerable USRobotics’ sales and service history, we are confident Keating Technologies can provide extensive coverage for our current technologies while developing the market for our newest products in broadband access and wireless networking for homes and small businesses.”

Acquired by 3Com in 1997, last fall USRobotics reemerged as an independent company. With its strong brand, No. 1 market share position, and highly skilled team base, USRobotics is extending its analog modem leadership to the emerging markets of cable and DSL modems, wireless networking products and Internet devices.

“We are looking forward to again providing sales and marketing services to this industry leader,” says Larry J. Keating, president and chief executive officer of Keating Technologies. “USRobotics products continue to provide exceptional value to Canadian consumers, and their plan for marketing emerging Internet access products is something Keating is anxious to put into action.”

About USRobotics
USRobotics is the world’s leading modem provider, bringing the Internet into millions of homes and businesses around the world. For three decades, USRobotics has been at the forefront of modem technology. USRobotics has reemerged as an independent company and will continue its tradition of making the most reliable, easy-to-use and innovative Internet access solutions available. All USRobotics resources – from engineering to customer support – are dedicated to fulfilling that commitment. USRobotics is a privately held company headquartered in Schaumburg, Ill. with an Emerging Business Unit based in Irvine, Calif. For further information regarding the company and its products, please visit the Web site at www.usr.com.

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management™ services including sales, marketing and customer support through offices in Vancouver, Markham, and Montreal. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton Lambert, Princeton Graphics Systems, USRobotics, Visioneer, Xircom, Zebra Technologies and provides customer service and support on behalf of 3Com and Palm Canada Inc.More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.

Keating Technologies’ new merchandising division offers full suite of retail merchandising support services

Markham, ON – Keating Technologies Inc. today announced the launch of a new division that will provide a full suite of nation-wide merchandising services to manufacturers. This new division will operate as Merchandising Works™, under the leadership of newly appointed director of merchandising, Scott Butterworth.

“Keating has always offered a wide range of marketing services, so this new division is evolutionary, not revolutionary for us,” states Larry J. Keating, president and chief executive officer of Keating Technologies Inc. “We are very fortunate to be starting this new venture off with Scott Butterworth at the helm. Scott’s many years of merchandising management experience ensures success for our valued clients and our company.”

The services offered include sales force support, sales merchandising, sales demonstrations, special event marketing and mystery shopping. In addition, while Keating traditionally has specialized in the high technology and consumer electronics markets, this new venture will take the company into virtually any industry where consumers buy products.

“Keating’s Total Market Management® approach has proven invaluable in the technology industry, ” states Butterworth, “and it is an ideal time to extend our marketing expertise into other industries through merchandising.”

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry Keating provides Total Market Management services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating has a staff of more than 100 and Merchandising Works has a network of 500 field representatives from coast to coast. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, Princeton Graphics Systems, USRobotics (Canada) Corporation, Visioneer, Xircom, Yahoo! branded computer products, Zebra Technologies and provides customer service and support on behalf of 3Com and Palm Inc. More information regarding Keating Technologies is available at 1-877-Keating or by visiting the Company’s web site atwww.keating.com.

Established Merchandising Works™ – a new division of Keating Technologies

Keating Technologies’ New Merchandising Division Offers Full Suite of Retail Merchandising Support Services

Markham, ON – Keating Technologies Inc. today announced the launch of a new division that will provide a full suite of nation-wide merchandising services to manufacturers. This new division will operate as Merchandising Works™, under the leadership of newly appointed director of merchandising, Scott Butterworth.

“Keating has always offered a wide range of marketing services, so this new division is evolutionary, not revolutionary for us,” states Larry J. Keating, president and chief executive officer of Keating Technologies Inc. “We are very fortunate to be starting this new venture off with Scott Butterworth at the helm. Scott’s many years of merchandising management experience ensures success for our valued clients and our company.”

The services offered include sales force support, sales merchandising, sales demonstrations, special event marketing and mystery shopping. In addition, while Keating traditionally has specialized in the high technology and consumer electronics markets, this new venture will take the company into virtually any industry where consumers buy products.

“Keating’s Total Market Management® approach has proven invaluable in the technology industry, ” states Butterworth, “and it is an ideal time to extend our marketing expertise into other industries through merchandising.”

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry Keating provides Total Market Management services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating has a staff of more than 100 and Merchandising Works has a network of 500 field representatives from coast to coast. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, Princeton Graphics Systems, USRobotics (Canada) Corporation, Visioneer, Xircom, Yahoo! branded computer products, Zebra Technologies and provides customer service and support on behalf of 3Com and Palm Inc. More information regarding Keating Technologies is available at 1-877-Keating or by visiting the Company’s web site atwww.keating.com.

Keating Technologies to expand Canadian market coverage for Digi International

Leading Provider of Data Communications Hardware and Software Signs Keating Technologies as Branch Outsource Solution for Canada

Markham, ON – Keating Technologies and Digi International® Inc., a leading worldwide provider of data communications hardware and software, announced today the expansion of Digi’s Canadian market coverage through a branch outsourcing agreement.

“Outsourcing our Canadian branch operation to Keating Technologies gives us the cost efficiencies, speed to market, and depth of resources needed to continue to grow our business,” states Gregg Wilkes, vice president of Americas sales for Digi. “By leveraging Keating’s expertise in these areas, we will get immediate expansion of our Canadian market coverage.”

Digi products include industry-leading multiport serial adapter, terminal server and universal serial bus (USB) connectivity products. The company also provides local area network (LAN) and wide area network (WAN) connectivity solutions. Designed for businesses primarily in the retail, hospitality, financial and industrial automation sectors, Digi’s product line allows their customers to automatically collect, track, measure, monitor and control the critical data they need to gain a competitive advantage and build their businesses.

“Digi’s considerable contribution to serial communications and related technologies since their inception in 1985 has been invaluable to Canadian resellers, government and corporate users,” says Larry J. Keating, president and chief executive officer of Keating Technologies. “We are confident that layering on top of that our national-wide presence and comprehensive service offering will simply compound the value.”

About Digi International
Digi International (Nasdaq: DGII), based in Minneapolis, is the leader in Connectware, wired and wireless, hardware and software connectivity solutions that businesses use to create, customize and control retail operations, industrial automation and other applications. Connectware network-enables the essential devices that build business. Digi markets its products through a global network of distributors and resellers, systems integrators and original equipment manufacturers (OEMs). For more information, visit Digi’s Web site at www.digi.com, or call (800) 344-4272 (U.S.) or (612) 912-3444 (International).

About Keating Technologies
Keating Technologies Inc., headquartered in Markham, Ontario, is a 2000 winner of Canada’s 50 Best Managed Private Companies Program. As Canada’s leading branch outsourcing service to the high technology industry, Keating has a staff of more than 100 and provides Total Market Management™ services including sales, marketing and customer support through offices in Vancouver, Toronto, Montreal and Halifax. Keating currently represents Apollo (a subsidiary of Hewlett-Packard), Digi International, Gateway Business, Norton-Lambert, Princeton Graphics Systems, Visioneer, Xircom, Zebra Technologies and provides customer service and support on behalf of 3Com and Palm Inc. More information regarding Keating Technologies is available at (905) 479-0230 or by visiting the Company’s web site at www.keating.com.