Keating Clients  

 

Technical Support

The quality of our technical support and customer service team is a fundamental component of our Total Market Management® approach. We offer our clients the opportunity to increase the quality of their support services in Canada, delivering satisfied long-term customers. Our manufacturer-trained support specialists provide comprehensive pre- and post-sales support to distributors, resellers, and end-users. Our technical services department is committed to providing total customer satisfaction through a variety of support and service programs. Keating Technologies' Customer Support services include:

bullet8:00am-8:00pm bilingual technical support
bullet(7x24 technical support on request)
bulletPriority 1-900 technical support
bulletProgram development/delivery
bulletAdvanced warranty replacement programs
bulletAccessories fulfillment services
bulletProblem trouble-shooting
bulletTechnical training seminars
bulletProduct upgrades
bulletProduct testing/configuration

 

  After one conversation with Keating Technical Services, 94% of our customers go away satisfied. Learn more (PDF).