Technical Support
The quality of our technical support and customer service team is a fundamental component of our Total Market Management® approach. We offer our clients the opportunity to increase the quality of their support services in Canada, delivering satisfied long-term customers. Our manufacturer-trained support specialists provide comprehensive pre- and post-sales support to distributors, resellers, and end-users. Our technical services department is committed to providing total customer satisfaction through a variety of support and service programs. Keating Technologies' Customer Support services include:
8:00am-8:00pm bilingual technical support
(7x24 technical support on request)
Priority 1-900 technical support
Program development/delivery
Advanced warranty replacement programs
Accessories fulfillment services
Problem trouble-shooting
Technical training seminars
Product upgrades
Product testing/configuration
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After one conversation with Keating Technical Services, 94% of our customers go away satisfied. Learn more (PDF). |
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