Gateway marks its Canadian debut with comprehensive produce, service and support for Canadian businesses

Customer satisfaction leader enters the Canadian market, leveraging its heritage and expertise to deliver leading technology solutions to Canadian business, Government and education customers

Toronto, ON – In a move that will expand computing choices for Canadian businesses, Gateway Inc. (NYSE: GTW), today enters the Canadian computer market with a comprehensive product, service and support offering for business. The launch will give Canadian businesses access to Gateway’s full complement of award-winning business computers, backed by world-class bilingual service and support nationwide.

Gateway enters the Canadian computing market with a comprehensive business model designed to meet the needs of Canadian business, government and education customers. With the establishment of Gateway Canada, Inc., a subsidiary of Gateway 2000 International, the company will continue its rich customer-centric heritage to deliver the best value and performance choices to meet business computing needs.

Gateway Business in Canada will leverage established Canadian channel players to address sales and support requirements for businesses. Gateway has formed an alliance with Keating Technologies to manage marketplace operations including sales, marketing and client care services. It is also teaming with channel partners GE Capital IT Solutions, Insight and Supercom to meet the sales and service requirements of Canadian business, government and education customers.

“Today’s competitive environment, coupled with customers’ evolving business requirements makes this the ideal time for Gateway to enter the Canadian market,” said Van M. Andrews, senior vice president, Gateway Business and president, Gateway Canada. The channel plays a major role in Canada, conducting the majority of sales through business in the country. By leveraging the strengths of our built-to-order model and the sales expertise of key resellers throughout Canada, we are poised to deliver a unique customer-centric model that gives Canadian businesses the best of both worlds when purchasing a Gateway™ computer system.”

Canadian businesses can now experience first-hand Gateway quality, value and customer satisfaction that customers in the United States, Europe and the Asia Pacific region have enjoyed. In the United States Gateway has garnered more than 300 individual product awards and enjoys high brand loyalty.

“In the United States, Gateway is currently the third largest computer manufacturer,” commented George Bulat, manager PC Research, International Data Corporation (Canada) Ltd. “Despite increased consolidation, the company’s value position and recognizable brand name also bodes well within the Canadian marketplace.”

About Gateway
Gateway (NYSE: GTW), a Fortune 250 company founded in 1985, focuses on building lifelong relationships with consumers and businesses through complete technology personalization. Gateway ranked number one in U.S. consumer PC revenue in the second quarter of 19991 and was rated among the top ten best corporate reputations in America according to a survey conducted in the fall of 1999 by The Wall Street Journal and Harris Interactive, Inc. Gateway employees worldwide serve clients with services and built-to-order computers that consistently win top awards from leading industry publications. Gateway had total global revenue of $7.5 billion in 1998 and shipped 3.54 million systems.

1. According to GartnerGroup/Dataquest US PC Quarterly statistics.

Gateway and the stylized Gateway logo are trademarks of Gateway, Inc. All other brands and product names are the property of their respective owners.